Cancellation, Refund, and Shipping Policy

Cancellation Policy

At Zapaff, we strive to offer the best experience to our users. If for any reason you wish to cancel your subscription, you can do so following the process outlined below:

How to Cancel

You can cancel your subscription at any time by contacting our support team at info@zapaff.com or by visiting the cancellation page on our website.

Conditions for Cancellation

Cancellations will be processed based on your current billing cycle. Please make sure to cancel before the next billing date to avoid further charges.

Refund Policy

If you're not satisfied with the service, we offer a refund under the conditions outlined below:

Eligibility for Refund

If you are not satisfied with the service within the first 7 days of purchase, you may request a full refund. To request a refund, please contact us at info@zapaff.com with your order details.

Refund Process

Refunds will be issued to the original payment method. Please allow up to 14 business days for the refund to be processed. Refunds will not be granted after the 7-day period has passed.

Non-Refundable Services

Any services used or accessed after the 7-day period will not be eligible for a refund.

Shipping and Delivery Policy

As a digital service provider, Zapaff does not ship physical goods. Instead, once you subscribe to our service, you will immediately gain access to our website builder and all related digital products.

Digital Delivery

After completing the subscription process, you will have immediate access to the platform. There is no physical delivery involved, and you can start using the templates and website builder right away.

Support

If you have any issues or need help with the service, you can contact our support team at info@zapaff.com. We are happy to assist you with any questions or technical issues.